You can take a look at our website homepage at www.mrcoconut.sg to check out our menu.
Our cut off timing is 15 minutes. For example, Northpoint outlet closes at 10pm, our cut off timing/last order will be at 9.45pm.
For our Shake and Bubble Coconut Series, it contain skim milk powder but no animal fats and eggs.
For our Fresh Milk and Latte Series, it contain dairy products.
For our Coconut Juice Series, it is vegan and dairy free.
For our Coconut Pudding, Soft Serve, Coconut Twist and ice-cream, it contain dairy products.
For our Coconut Jelly, it is vegan and dairy free.
Our products are not Halal certified at the moment. But our products have no pork and lard.
Only Grabfood is available for delivery.
We do not provide the nuts when ordering through third party delivery platforms.
As currently Grabfood do not have the feature to control the amount of order for our account, thus we will temporarily pause the orders as per recommended by them, to clear off the existing orders.
But once we have cleared our current orders, we will resume our orders.
Do try again after 15-30 minutes on your delivery app.
There may be a shortage of drivers due to the peak period at the moment. You can try again at a later time.
Yes, Grabfood will only cover within a given radius as per recommended by them.
Mr. Coconut Loyalty is a cardless membership programme that rewards our regular customers with exciting and exclusive privileges and benefits.
You can log in to your members portal at https://loyalty.mrcoconut.sg , to check your Membership Tier, Accumulative Nuts count status, Rewards Catalogue, Transactions History, and Expiry Dates, Account settings and updates.
No, there is no expiry date for membership. However, Nuts will expire 1 year from your anniversary date (the date you qualified for the current Mr Coconut Loyalty membership). After registering a new account, you have 12 months to earn $800 to reach to the next level which is Super Coconut. Upon reaching a new level, you will have another 12 months from the date that you reach that level to spend another $800 to maintain your membership at that level.
Yes. Total amount spend = Total amount of nuts receive. (*Nuts earned rounded down to the nearest 1 decimal point)
For example, if you were to purchase an item worth $5.40. If there is a
promotion of 10%, you just have to pay $4.86. Therefore the number of nuts that you received is 4.8 nuts.
*Do note that you will only receive nuts through cash payment, credit card and NETS.
*However you wouldn’t be receiving nuts through services like Grabfood, Fraser, Grabpay, Alipay, WeChat Pay.
You can visit your members portal at https://loyalty.mrcoconut.sg and click on ‘Forget Password’ tab.
Follow the instruction as stated and verify with your mobile number and an email will be sent to you to reset your password.
A referral code allow members to refer a friend into the membership programme. Here’s how it works. When an existing member refer a friend into the programme, the member will receive an additional of 2 nuts free. When the friend being referred upon signing up will receive 1 nut free.
We do not provide membership points when ordering through third party delivery platforms. (such as Grabfood/mall rewards programme/points/vouchers/giftcards)